Lumi is a voice-based speaking and thinking companion for children ages 3–10. It is designed to be set up and supervised by a parent or legal guardian. Accounts are created by an adult ("you," "the parent"), who may add one or more children to their account. Lumi is not intended for a child to sign up for on their own.
You sign in using Google (via our authentication provider, Clerk). You're responsible for keeping access to your Google account secure, since it controls access to your Lumi account and everything in it. One parent account may hold multiple children's profiles.
New accounts get 24 hours of full access from the time the account is created, at no cost. After that, continued access requires an active subscription (details and pricing: [TO BE ADDED]), unless we've separately granted your account extended or lifetime access. We may change trial length, pricing, or plan structure going forward; we'll aim to give notice of material changes.
We designed Lumi around a simple rule: Lumi should never try to identify or contact a child. Specifically:
We do not knowingly collect personal information directly from children in a way that falls outside the above. If you believe a child has provided us information beyond what's described here, contact us and we'll remove it.
Lumi is an AI conversation partner meant to encourage speaking practice, vocabulary, storytelling, and confidence. It is not a substitute for professional educational assessment, speech therapy, or mental health support. If a child discloses that they are hurt, scared, or unsafe, Lumi is designed to gently encourage them to tell a trusted adult — this is not a substitute for active supervision.
Don't use Lumi to attempt to extract personal information about other users, to abuse or overload the service, to reverse engineer the app, or for any purpose that isn't broadly consistent with a safe product for young children.
Lumi's replies are generated by AI and pass through an automated safety check before being shown, but no automated system is perfect. If you see a reply that concerns you, please report it to us (Section 10) and stop the session.
You may stop using Lumi and request account deletion at any time. We may suspend or terminate accounts that violate these terms or that we reasonably believe pose a safety risk.
Lumi is provided "as is." To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from use of the service. [Placeholder — finalize with counsel for your jurisdiction.]
Questions, deletion requests, or safety concerns: [SUPPORT_EMAIL].
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We may update these terms as Lumi changes (e.g. when subscriptions launch). We'll update the "Last updated" date above when we do.